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HR and Administration Officer


HR & Administration



Position Type


About the position

Organization Background: Lancet Laboratories Rwanda is the leading provider of private diagnostic pathology services in Rwanda. Incorporated and registered in Rwanda since December 2015, it forms part of Cerba Lancet Africa Group of laboratories operating in 14 countries of Africa. Lancet Laboratories are multi-super specialty Laboratories that redefine the standards of excellence in healthcare services and bring together the best of infrastructure, technology, training, education, and medical Laboratory intelligence. Our unmatched quality standards along with cutting edge technology and medical laboratory intelligence enable us to provide personalized tests and services.

Lancet Laboratories Rwanda, Umuyenzi Plaza Laboratory - Headquarters, is ISO 15189 accredited by SANAS since June 2020 confirming that the Laboratory meets the international standards.

Position Summary

Assist the management in the day-to-day operations of the HR & Administration; Assist in the Development, review, improvement and implementation of HR and administrative systems, policies and procedures as required.

Key Responsibilities

  • Assist the management in the day-to-day operations of the HR & Administration.
  • Develop, review, improve and implement HR and administrative systems, policies and procedures as required.
  • Maintain records related to grievances, performance reviews, and disciplinary actions to ensure the correct and timeous handling of such matters in terms of Lancet policy and legislation.
  • Assist with queries pertaining to HR Services and direct queries to the management to ensure that queries are resolved within the 48-hour turnaround time.
  • Orienting new employees to the organization (workstation, administrative procedures, setting up a designated log-in etc.
  • Provide logistical support regarding recruitment and selection (reference and background checks, regretting of unsuccessful candidates) of candidates for various positions to ensure facilitation of the recruitment function
  • Contributes to the HR Services department’s projects to ensure effective implementation of projects.
  • Assist in providing data for the preparation of HR management reports.
  • Assist in the implementation and maintenance of quality standards (ISO) within the department.
  • Organize the maintenance of departmental records to ensure complete accuracy, confidentiality, and accessibility.
  • Performs general administration roles within the organization.
  • Checks and records new employee packs ensuring that all relevant documentation has been compiled and submits timeously to HR Support to ensure that the payrun deadline is met.
  • Receives disciplinary outcomes from the attorneys/lawyer via email and assists with preparation of outcomes to be sent to HODs where applicable.
  • Maintain a positive working relationship with all staff
  • Assist the exit interviews and ensure all termination paperwork is completed
  • Assist the organization in the renewal of staff medical insurance and other relevant insurances
  • Compile monthly reports and spreadsheets for the management such as Staff attendance, Annual leave management, Overtime management.
  • Assist in the recruitment process: Posting job adverts, receiving job applications, Schedule job interviews and filing interview records as directed by the management.
  • Plan, schedule and promote office events such as meetings, conferences, interviews, orientations and training sessions as guided by the management.

Competencies Required for the Job

  • Analytical skill
  • Assertiveness
  • Communication
  • Customer orientation
  • Drive (includes energy and stamina) linked to achievement motivation
  • Ethical behaviour
  • Interpersonal skills
  • Objective mind-set
  • Organisational awareness
  • Self-management
  • Stress management
  • Sustained attention (focus)
  • Verbal comprehension
  • Labor law interpretation

Relevant Job Knowledge

  • Application and analysis of legislative and statutory requirements pertaining to labor, education, training and skills development.
  • Performance management knowledge.

Education& Qualification

  • Bachelor’s degree from a reputable university in the HR or Law related fields
  • Prior experience in HR and Administration
  • Fluent spoken and written English and French
  • Ability and willingness to learn on the job

Required Experience

2-4 Years Relevant Working Experience.

How to Apply:

Interested applicants should submit their Application Letter, CV with three recognizable referees, Academic documents and a copy of national ID in one PDF document, clearly indicate the position you are applying for on the email subject line. To: General Manager, Lancet Laboratories Rwanda Email:rwanda.management@lancet.co.rw

Short listed candidates will be required to undergo background checks and assessments.

Closing date: 26th August 2021